Returns

Returns are accepted within 14 days of receiving the product in Australia & Internationally. Return shipping is payable by the customer and must be sent via a prepaid and traceable method to ensure safe documented delivery. AND.BEAR take no responsibility for missing incoming deliveries without proof of delivery. The original shipping charged are not refundable or credited.  

Refunds​

Returned items must be unworn, unused and in original condition with all tags and packaging intact.

• Refunds are eligible on full priced styles only. 

• Full price items can be returned for a full refund, credit note or size exchange.

• Sale items are not eligible for a refund. All discounted styles marked as "sale" on the product page or discounted during a flash/promotional sale with a code or automatic discount can be returned for a credit note or free size exchange only. 

• Final Sale items are not eligible for a refund or store credit. Styles marked as "final sale - size exchange only“ on the product page are eligible for size exchange only, pending size availability. If your desired size is not available to exchange, you cannot return the item for store credit or refund.  

If your return does not comply with these conditions your item/s will not be accepted and returned to you at your cost. 

If your return is eligible for a refund, you will be refunded back to your original payment method. You will pay the return shipping fee. Once the refund has been issued, you will be notified via email. Please allow up to five business days for this amount to appear in your account.

Credit Notes

Credit notes are valid for three years from issue date, and will be emailed to you with a unique code to use online. Please email us to arrange this.