Privacy Policy…

Privacy Policy for and.bear

Effective Date: April 2025

At and.bear ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.andbear.com.au (the "Site") and make purchases or engage with our services.

By using our Site, you agree to the terms of this Privacy Policy. Please read it carefully.

Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect your name, email address, shipping address, phone number, and payment information.

  • Usage Data: We automatically collect information about how you use our website, such as your IP address, browser type, device type, and pages visited. This helps us improve your experience and analyse trends.

  • Cookies: Our website uses cookies and similar tracking technologies to personalise your experience and provide targeted advertising. Cookies are small data files stored on your device that help us remember your preferences and actions.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil your orders, including sending order confirmations, shipping updates, and customer service communications.

  • To improve our website and services, such as optimising our product offerings and user experience.

  • To send promotional emails and newsletters (you can opt-out at any time).

  • To comply with legal obligations and protect our business interests.

How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard encryption methods (SSL) to protect the transmission of sensitive data, such as payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who help us run our business, such as payment processors, shipping companies, and email marketing services. These providers are only authorised to use your information for the purposes we specify.

  • Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process (e.g., in response to a subpoena, court order, or governmental request).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request to access or update your personal information by contacting us directly.

  • Opt-Out: You can unsubscribe from our newsletters or promotional emails at any time by clicking the "unsubscribe" link in the email or by contacting us.

  • Cookies: You can manage your cookie preferences through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: orders@andbear.com.au